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ASGRD using builtin SQL Express looses team details

June 29, 2016, 7:03 am
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Hi,

I have purchases the ASGRD 20016 for 6 users.

We have set this up on a central server with the builtin SQL express version.

I have imported credentials and servers from AD and it all looks fine.

When i get the next user to connect, it connects successfully to the database, but does not show the items.

I have checked and all items are "Public" in both credentials and folders.

All users can be seen connected in the user account management as allowed.

I am having to get users to export their changes to the credentials and folders and manually copy to each other. This negates the reason for buying as a central console tool with a central update location.

Can you please assist as SQL seems fine, application seems fine but it just does not work?

I have also noticed that sometimes after the user logs off the application, reboots the computer and logs in, we have to import the setup file again as everything is lost.

This is not windows profile as everything else is working and saved such as desktop icons and files.
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Copy Asg Remote Desktop settings file

July 4, 2016, 12:21 am
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Hi, I would like to copy the ASG Remote Desktop 2012 settings/configuration files over to ASG Remote Desktop 2015 verison. Please let me know the steps.
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copying config file from 2012 to 2015

July 11, 2016, 1:19 am
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I just moved my config file from 2012 to 2015.
I did not find any easy way to do this. I don´t know if I missed something but I had to create a portable version, place it locally and then load that file into 2015.
If  this is the only way, maybe there should be some instructions on how to do this. I use a configuration file but it may be a different for those who use SQL servers for the connections.
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Default Credentials

May 23, 2016, 12:05 pm
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In earlier versions of ASG RD, you could assign a default credential so that simply double clicking the connection would launch RDP and log you in. After updating to the latest version, I now must choose which credential I use each time I make a connection. I make many connections every day and this is time consuming. Is there a way to associate a default credential to each rdp connection?
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Interner Internet Explorer und unbekannter Fehler

May 24, 2016, 10:56 pm
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Hallo,

der interne Internet Explorer ( Extras -> Einstellungen -> HTTP/S -> Internet Explorer) öffnet manche HTTPS Verbindungen nicht.
Wenn man diese Verbindung allerdings im Internet Explorer als externe App öffnet kann man diese öffnen. Woran liegt das ?
Außerdem bekomme ich wenn ich diese Verbindung in einem beliebigen externen Browser öffne eine Fehlermeldung von einem unbekannten Fehler (Anhang) welcher aber keine Auswirkung auf die Verbindung hat.

Ist dies ein bekannter Fehler ? Kann ich diesen beheben ?

Vielen Dank

.png   VisionApp.PNG (Size: 6.76 KB / Downloads: 11)
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External Applications Variable IP missing

May 24, 2016, 11:26 pm
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I'd like to open a share on the remote computer. Therefore i need the IP address as specified in the Connection - Connection properties.

However, there is no such variable. I've worked around this problem using the following Parameter: \\%ComputerName%\Sharename and set the IP as Destination name

However, there is no ComputerName Property under Connection - Connection. It is definitively not the Name Property from Connection - General.

I reckon the %Computername% variable is the Destination Name Property from Connection - Connection?


Can someone shed a bit of light on this? Im confused
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Kronos Intouch

May 27, 2016, 11:14 am
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For ASG Remote Desktop:

1. Will this tool work for the Kronos InTouch 9000 H3 clocks?
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ASG RD 2016 - lisence issue

June 6, 2016, 4:01 am
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Dear all,
Please help us with our issue with ASG remote desktop 2016
We got lisence hash file and this file doesn´t work for us.
[Image: s38sk9bwr] (attached)

thank you for reply Rolleyes

.png   asgissue.png (Size: 122.56 KB / Downloads: 27)
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Subscription abgelaufen

June 7, 2016, 5:04 am
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Hallo,

unsere Subscription ist abgelaufen.

Da wir diese nicht verlängern wollen, hier nun meine Fragen.

Welche Einschränkungen treten ein? Oder kann ich nur nicht die aktuellen Patches und Updates installieren? Läuft das Programm ansonsten ohne Probleme weiter?
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Remote computer returned RDP protocol error 260

June 9, 2016, 4:44 am
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Hello, I've started to experience the following message when connecting to some of the servers in my Visionapp 2010r2 Remote Desktop console:

Remote computer returned RDP protocol error 260

It only happens against some servers. Others work fine

I've tried uninstall/reinstall of the software
Cleared out Registry entries and forced re-connection to the DB
Tried on a separate clean install machine - same problem
My colleagues don't have the same problem
Flushed DNS
Reregistered DNS
Uninstall VirtualBox to remove virtual network interfaces and removed bridging
Done a netstate -a -o and don't see any 3389 port contentions


any ideas?
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Lost settings on upgrade to v9.0.5266.1

June 9, 2016, 5:32 pm
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Hi,

I upgraded from v9.0.5222.0 to to v9.0.5266.1 and all my settings have been lost.

I have only the one environment as specified in the %APPDATA%\Roaming\ASG-RemoteDesktop\9.0\environments.xml. The connection string points to a file which exists but was only small, around 15KB.

Does the upgrade save a backup of the previous settings anywhere?

Obviously, it would be wise to export the settings before an upgrade...

Regards
I found a copy of the config file pre-upgrade under %AppData%\Local\VirtualStore\Program Files (x86)\ASG-Remote Desktop 2016.

I restored the file back to the usual location and I have all my settings back.

I suggest the upgrade procedure should suggest a backup or export of the settings.
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Hochfahren von VMs über VMware

June 14, 2016, 5:52 am
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Hallo,

es besteht ja die Möglichkeit eine virtuelle Maschine über "Rechtsklick -> Administration VMware -> Einschalten" hochzufahren.
Dies ist aber bei uns nur bedingt möglich da bei einigen Maschinen die Option gar nicht angezeigt wird. (siehe Screeenshots)

Woran kann das liegen?

Vielen Dank

.png   ASGTeil2.png (Size: 13.32 KB / Downloads: 24)

.png   ASGTeil1.png (Size: 15.91 KB / Downloads: 21)
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Credentials in Memory

June 14, 2016, 6:25 am
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I need to see how the RemoteDesktop 2016 application handles the credentials it stores. Does it keep them in memory while the application is open?

Joe
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Import all AD Servers

June 17, 2016, 1:40 am
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Hallo,

We would like to sync automatically every day our Active Directory Servers to ASGRD2015/2016.

thx for your help
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Move to newer PC

June 23, 2016, 6:02 am
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I've discovered that trying to move to a new laptop and using my remote desktop 2015, it won't import my license file because it says it's expired. So is your licensing annual meaning someone has to pay every year to use a license or it will run on that machine installed until it dies?

I think this is the second time I've experienced having to purchase a new license file when moving machines. not happy.
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Autologin Issue

June 24, 2016, 3:06 pm
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I'm hoping that perhaps I'm just missing something...I'm using 2016 after having been on 2015 for a while, and I'm trying to get used to the differences. I figured out how to get credentials to propagate down to connections, but I can't seem to get it to autologin for me. If I right-click the connection and select the credential that way, it works. If I just double-click on the connection, I get challenged for the password. Did I miss a setting?

Thank you,
Tom
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Verbindungsfehler Citrix ICA

June 27, 2016, 7:40 am
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Wir testen ASG Remote Desktop 2016 und sind mit den RDP Verbindungen bisher sehr zufrieden. Bei Verbindungen mit ICA bekommen wird als "nicht Administrator" stets den Fehler:
"Verbindungsfehler: Der Desktop, den Sie öffnen wollen, ist derzeit nicht verfügbar. Wenden Sie sich an Ihren Administrator, um sicherzustellen, dass die richtigen Optionen für Ihre Clientverbindung eingestellt wurden."

Wir verwenden XenApp 6.5 - gibt es hierfür eine Lösung?

Kann man auch eine Published Application starten oder funktioniert nur der Desktop?

Vielen Danke für eure Hilfe
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Adsync and connection protocol

June 29, 2016, 2:38 am
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I use Adsync and when i sync and going to use the new computers l always have to change the Connection protocol from RPD to Ext.App. Is the any easy way so all computers in the folder use same protocol when i sync?
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ASGRD using builtin SQL Express looses team details

June 29, 2016, 7:03 am
$
0
0
Hi,

I have purchases the ASGRD 20016 for 6 users.

We have set this up on a central server with the builtin SQL express version.

I have imported credentials and servers from AD and it all looks fine.

When i get the next user to connect, it connects successfully to the database, but does not show the items.

I have checked and all items are "Public" in both credentials and folders.

All users can be seen connected in the user account management as allowed.

I am having to get users to export their changes to the credentials and folders and manually copy to each other. This negates the reason for buying as a central console tool with a central update location.

Can you please assist as SQL seems fine, application seems fine but it just does not work?

I have also noticed that sometimes after the user logs off the application, reboots the computer and logs in, we have to import the setup file again as everything is lost.

This is not windows profile as everything else is working and saved such as desktop icons and files.
↧

Copy Asg Remote Desktop settings file

July 4, 2016, 12:21 am
$
0
0
Hi, I would like to copy the ASG Remote Desktop 2012 settings/configuration files over to ASG Remote Desktop 2015 verison. Please let me know the steps.
↧
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